At CrystalCraft UPVC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.crystalcraftupvc.com).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect
We may collect the following types of personal and non-personal information:

Personal Information: Name, phone number, email address, and physical address when you contact us or fill out a form.

Non-Personal Information: Browser type, IP address, pages visited, and time spent on the site—collected via cookies and analytics tools.

2. How We Use Your Information
We use the information we collect for purposes such as:

Responding to inquiries and customer service requests

Processing product inquiries or orders

Improving our website and services

Sending you updates, offers, or promotional content (only if you opt-in)

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only under the following conditions:

With trusted service providers who assist in operating our website or conducting business, under confidentiality agreements

When required by law or to protect our rights, property, or safety

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.

6. Your Rights
You have the right to:

Access the personal information we hold about you

Request corrections or updates to your data

Request the deletion of your information (subject to legal obligations)

To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date.

8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@crystalcraftupvc.com
Phone: 0333 4443468
Address: T Chowk, Main G.T. Road, opposite The Science School, Rawat, Islamabad.